The rise of flexible working has long been a trend that workplace experts believed would set in in the years to come, but few could have predicted how much it would become a mainstay of the work experience in 2020. Before the coronavirus pandemic, only 3.6% of the US workforce worked mostly remotely. In April 2020, about half of office workers worked entirely from home, according to Gallup, and the share of full-time teleworkers remained high at 33% in September.
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FlexJobs, a career resource that helps people find work remotely, saw a 50% increase in the number of people visiting the site and a 19% increase in the number of employers posting jobs over the course of the year. of the past year, according to FlexJobs. Career Development Manager and Coach Brie Reynolds.
And for its eighth annual list of the top 100 companies hiring for remote positions, FlexJobs analyzed data from around 57,000 companies and identified those that posted the most open distance jobs on the site in the world. over the past year, indicating a likelihood that they will continue their hiring wave in 2021.
In the past year, the # 1 company to hire the most remote workers is Lionbridge, which provides translation services. A number of companies specializing in customer service, staffing and online training are also in the top 20 employers of remote workers for the year.
New to the list is Citrix, a software company whose services have become essential to businesses that transition to remote work. Reynolds told CNBC Make It that the company’s inclusion in the list is an indication that Citrix not only managed to transition to widespread remote working overnight, but is also committed to continuing to hire. virtually and for remote positions that could survive the circumstances of the pandemic.
âThe biggest takeaway is that when companies switch to remote working and it works well, even in stressful and unusual times, they can learn to hire remotely rather than waiting for the emergency to happen. settled, âReynolds said. “It is a testament to remote efficiency that allows businesses to operate well even under the worst of circumstances.”
Meanwhile, 11 companies including Dell, CVS Health and Salesforce have been recognized in the The list of FlexJobs’ Top 100 Companies since its inception in 2014, which Reynolds says recognizes their status as leaders supporting flexible working over the long term. Dell, for example, set a target in 2013 to allow 50% of its workforce to work flexibly by 2020, including working remotely part-time or full-time. (About 60% of Dell employees had a flexible arrangement by 2019.)
âCompanies like this show how large, large-scale enterprises and even global businesses can very well use remote work and deploy it in ways that meet strategic needs,â said Reynolds. âThese are the ones that I recommend managers and businesses consider when mapping their own remote workforce in the future.
âA lot of people feel like remote working has really taken hold in 2020,â she continues, âbut these companies are showing that it has been around for a long time and have been able to do it well for several years. “
Here are the top 20 companies hiring for remote jobs in 2021, according to FlexJobs, as well as the full list of the top 100 companies here.
1. Lion’s Bridge
Headquarter: Waltham, Massachusetts
Industry: Translation services
Remote jobs: Media Research Analyst, Web Content Evaluator, Education Consultant
2. TTEC
Headquarter: Englewood, Colorado
Industry: Customer service
Remote jobs: Marketing analysis consultant, service delivery director, technical support representative
3. Live operations
Headquarter: Scottsdale, Arizona
Industry: Customer service
Remote jobs: Client Results Associate, Learning Facilitator Associate, Digital Communications Specialist
4. Work solutions
Headquarter: Dallas, Texas
Industry: Customer service
Remote jobs: Education Sales Advisor, Hospitality Customer Service Representative, Tax Software Customer Service Representative
5. Kelly Services
Headquarter: Troy, Michigan
Industry: Recruitment
Remote jobs: Recruiter, specialist educator, computer programmer
6. Williams-Sonoma
Headquarter: San Francisco, California
Industry: Retail
Remote jobs: Customer service agent
7. TranscribeMe
Headquarter: San Francisco, California
Industry: IT services
Remote jobs: Transcriptionist, financial analyst, writer
8. Sutherland World Services
Headquarter: Pittsford, New York
Industry: Customer service
Remote jobs: Customer Representative, Chat Sales & Tech Support Associate, Customer Service Support
9. Robert Half International
Headquarter: Menlo Park, California
Industry: Recruitment
Remote jobs: Java Developer, Tax Preparer, Customer Service Representative
10. Transcom
Headquarter: Stockholm, Sweden
Industry: Customer service
Remote jobs: Technical support advisor, operations manager, HR coordinator
11. UnitedHealth Group
Headquarter: Minneapolis, Minnesota
Industry: Health care
Remote jobs: Incident manager, clinical administrative coordinator, data analyst
12. Cactus Communications
Headquarter: Mumbai, India
Industry: Communication
Remote jobs: Editor
13. Citrix
Headquarter: Fort Lauderdale, Florida and Santa Clara, California
Industry: Software
Remote jobs: Executive assistant, network sales specialist, technical account manager
14. Education first
Headquarter: Cambridge, Massachusetts
Industry: Education
Remote jobs: English teacher, international language teacher
15. Randstad
Headquarter: Atlanta, Georgia
Industry: Recruitment
Remote jobs: Integration specialist, software developer, HR coordinator
16. K12
Headquarter: Herndon, Virginia
Industry: Education
Remote jobs: Teacher, literacy coach, high school counselor
17. Support strategies
Headquarter: Beverly, Massachusetts
Industry: Operational support and accounting
Remote jobs: Accountant, accountant
18. Aérotek
Headquarter: Hanover, Maryland
Industry: Recruitment
Remote jobs: Graphic designer, call center agent, financial analyst
19. Kforce
Headquarter: Tampa, Florida
Industry: Recruitment
Remote jobs: Windows Developer, Consumer Collections Specialist, Call Center Agent